Global Blue

Tax-free shopping – How to get your VAT refund

When you make a purchase in Germany, the price generally includes 19% VAT. If your place of residence is outside the EU and you take your purchases home with you, the VAT can be reimbursed. Here's how it works:

  1. Complete the export certificate for your purchases.
  2. Present the certificate along with your purchases and receipts at the customs office. You will also be required to present your passport and a plane ticket issued for the current date.
  3. Present the customs office confirmation at a Global Blue station at the airport. Here you can obtain your VAT reimbursement.

Please note: Without confirmation from the customs office, you will not be refunded VAT.

Global Blue Tax Refund

Global Blue

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Global Blue

  • Area Public area
  • Opening hours daily 8:00 a.m. - 6:30 p.m.

Global Blue

  • Area Public area
  • Opening hours daily 8:00 a.m. - 4:30 p.m.

Global Blue

  • Area Behind security check
  • Opening hours daily 8:00 a.m. - 4:30 p.m.