Flughafen München GmbH strives to make its website accessible to all users. This accessibility statement applies to the domain https://www.munich-airport.com/.
Description of services
Our website is divided into three main sections: "Passengers & Visitors", "Company & Business" and "Careers".
"Passengers & Visitors" services:
The Munich Airport website provides passengers and visitors with an extensive range of information related to their journey, including flight updates, details on airlines and destinations, and information on the various services available at the airport. Travelers can also find directions to the airport, as well as information on parking, baggage and check-in services, and the airport’s security and passenger areas. The website also provides details about the airport’s restaurants, shops and leisure facilities. The range of information is complemented by various maps, live images and tips on regional attractions.
"Company & Business" services:
The Munich Airport website provides a wide range of information for corporate clients and businesses, including details on properties for rent and sale, conference and business meeting rooms for hire, as well as advertising opportunities and marketing partnerships. In addition, companies can view facts and figures about the airport location, as well as information on partner programs and services for corporate clients.
"Careers" services:
Munich Airport’s career pages provide information on current vacancies, vocational training and study opportunities, as well as the various career paths available within Flughafen München GmbH. Applicants can find detailed information on the application process, required qualifications and the wide range of occupational fields at the airport. The website also provides information about Munich Airport as an employer, including insights into the work environment, continuing education programs and career growth opportunities.
Descriptions and explanations needed to understand how the service is provided
Before booking a service (flights, travel packages, lounges, VIP services, airport tours or parking), users can first obtain information on offers, prices and additional services. Once you have chosen your preferred option and entered your travel details, you will be presented with an offer and will be able to book some of the services directly via the website (including through integrated third-party providers).
To make a booking, you will have to provide your personal data (e.g. your name, date of birth, email address, telephone number, postal address and payment details). You can complete the process by clicking the booking button. You will then receive a booking confirmation by email.
Legal basis
The accessibility requirements applicable to Flughafen München GmbH are based on the Bavarian Act on Equal Opportunities for Persons with Disabilities (BayBGG), the associated Implementing Regulation (BayDiV), the German Accessibility Act (BFSG), and the Ordinance on the German Accessibility Act (BFSGV).
Level of compliance with the requirements
As we want our online services to be fully accessible to as many people as possible, we are committed to making this website perceivable, operable, understandable and robust for all users. We are continuously working on technical improvements to achieve this goal. At the moment, our website is partially accessible.
Non-accessible content
The following content is currently not accessible, because it does not comply with the applicable Harmonized European Standard (EN) 301 549 (Version 3.2.1):
- Some pages contain images without alternative text. This makes it difficult to navigate to images using screen readers.
- Several pages contain links without link text.
- Several pages contain list items that are not part of an actual list.
- All pages have insufficient contrast between text and background.
- Some pages are missing a page title.
- Some pages contain “iframe” elements without labels. This makes it difficult to navigate to iframes using screen readers.
- Some pages do not specify a language in the HTML.
- Some pages contain form fields without labels. This makes it difficult to navigate to form fields using screen readers.
- Several pages contain buttons without labels. This makes it difficult to navigate to buttons using screen readers.
- Several pages contain headings without labels or with the aria-hidden attribute. This makes them inaccessible to screen readers.
- The meta viewport on all pages prevents zooming. This makes it more difficult for people with visual impairments to read the page content.
- Several pages contain invalid ARIA attribute values. These are not recognized by screen readers, resulting in incorrect output.
- Some pages contain invalid ARIA attribute values. These are not recognized by screen readers, resulting in incorrect output.
- Some pages contain “autocomplete” attributes with incorrect values. This may prevent browsers from recognizing them.
- Some pages contain focusable elements marked as decorative. These are accessible to assistive technologies but ideally should not be.
- Almost all pages contain parent elements without the corresponding child elements. This may confuse screen reader users, as expected content is not present.
- Some pages contain child elements without the corresponding parent elements. This may cause screen readers to render child elements incorrectly.
- Several pages contain focusable elements with the aria-hidden attribute. This makes them accessible to assistive technologies even though they should be hidden.
- Some pages contain links that are not distinguishable from surrounding text.
- All pages contain invalid “role” attribute values, which are not recognized by screen readers.
- Some pages contain scrollable elements that cannot be navigated using a keyboard. This makes it difficult for assistive technology users to access the full content of the page.
- Some pages contain interactive elements whose labels are not included in their accessible name. This makes it difficult to navigate the website using voice commands.
- Almost all pages contain list items that are not part of an actual list. This may cause assistive technologies to render the lists incorrectly.
In cases where external services are integrated on our website, we aim to partner only with providers that adequately meet the statutory accessibility requirements.
This accessibility statement was issued on July 30, 2025. It was prepared using Eye-Able® technology from Web Inclusion GmbH. Eye-Able Report®, developed by Web Inclusion GmbH, has completed all automatically verifiable test steps.
Feedback and contact details
Would you like to provide any feedback or report an accessibility issue on this website? You are welcome to reach out to us. We will explain which accessibility issues have been identified. You can also find out which exceptions we have made. We will respond to your questions as quickly as possible – and we are legally required to provide a response within one month. We appreciate your feedback. You can contact us at the following address:
Flughafen München GmbH
D-85326 München-Flughafen
feedback@munich-airport.de
Market surveillance authority
Our activities are monitored by the following market surveillance authority:
MLBF (under formation)
c/o Ministerium für Arbeit, Soziales, Gesundheit und GleichstellungSachsen-Anhalt
Postfach 39 11 55
D-39135 Magdeburg
MLBF@ms.sachsen-anhalt.de
Tel.: +49 391 567 6970
Disclaimer
The content of this website was automatically checked on July 30, 2025. Google Chrome version 136.0.7103.92 was used to access the content with Eye-Able. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. If different versions or environments are used, the website content may be rendered in a manner that differs from the results presented here. The website operator is also advised to conduct manual tests to ensure a comprehensive review.
This accessibility statement was issued on July 30, 2025.
