Awareness Campaign to reduce delay at Düsseldorf Airport
At the beginning of the summer period 2018 Düsseldorf Airport published an awareness campaign to improve punctuality, i.e. by better adhering to the A-CDM procedures.
Flyers, posters and stickers are addressed to the following target groups: Flight Crews, Ramp Handling and Pushback Service Providers.
Each of these stakeholders has to stick to the procedures to make sure that the existing capacity at the airport and in the airspace can be used optimally. In times of high demand no shows at the runway due to missing TOBT and TSAT as well as late TOBT updates result in unused resources which then means additional delay for the entire system.
In Düsseldorf this is really sensitive due to the local RWY usage permit. The A-CDM motto “Best planned – best served” is more important than ever. At DUS Airport a continuous check and realistic TOBT setting is desirable during the turnaround process. Flight Crew, Ramp Agent and Gate Staff should be in contact with each other so that potential delays might be advised to the TOBT responsible person as early as possible.
The campaign is published in German to the greatest extent, but flyers, posters and stickers for Flight Crews are also distributed in English.