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FAQ Parking
Passengers & Visitors
Parking
Frequently asked questions about parking
Do I need my parking ticket to exit?
I have to extend the parking time, what do I have to do?
Do I have to book a parking space in advance?
What is the maximum entry height for multi-storey car parks and underground car parks?
Can I park for free in the terminal driveways?
Where can I find accessible parking spaces?
Where can I charge my electric vehicle?
Is my vehicle insured during the parking?
Frequently asked questions about parking online booking
How do I book my parking space online?
Can I change my existing booking?
How does the entry into the booked parking area with the booking confirmation work?
Can I combine several online bookings or extend the parking duration with a second booking?
Can I change or extend the parking time after I have already started parking?
How long will my booking remain valid?
Where can I see my bookings?
Is it possible to enter the parking area after the booked entry time or to leave the parking area before the booked end of the parking time?
Is there a fixed parking space location with an online booking?
Is there a minimum parking period for online parking?
Is there a maximum parking time when booking a parking space online?
Where is the best place to park my car when I go on a long trip?
I have not received a booking confirmation
I forgot my password. Where can I request a new one?
I have lost my booking reference. Where can I find this again?
If I do not use my parking space, do I still need to pay for parking?
How often can I enter and exit the car park for each booking?
At which level can I park with the online booking in car park P90?
I'm going to return later than planned. Can I still drive out of the parking facility?
What is a promotion code?
How do I delete my account on the parking lot online booking page?
Do I have to take into account a time buffer due to changes in flight times when booking the entry and exit times?
Frequently asked questions about cancellation
How can I cancel my booking?
How long can I cancel my booking?
I have to extend the parking time, what do I have to do?
Can I extend my existing booking?
Can I subsequently cancel my booking?
When do I get my money back for booking a parking space?
Frequently asked questions about paying when booking online
What payment options are there when booking a parking space online?
What should I do if I am charged incorrectly?
When will the amount be debited?
Do I receive a receipt for reserving my parking?
Is there a refund if I leave earlier than booked?
What is a promotion code?
Frequently asked questions about arriving and leaving by car
Can I park my van in one of the multistory car parks?
How does the entry into the booked parking area with the booking confirmation work?
Where is the best place to park my car when I go on a long trip?
I'm going to arrive late at Munich Airport due to traffic, etc. Can I still enter the parking facility I have booked?
I have lost my parking ticket. How can I get a new one?
The traffic light for my reserved parking area is red. Can I enter anyway?
What do I do if there are problems with the entrance barrier?
Frequently asked questions about transfer connections
When is there a bus connection between the economy parking areas and the terminals?
Is the transport connection from the economy parking area to the terminals free of charge?
Where is the bus stop in Terminal 1/2 for my transfer to the economy parking area.
Frequently asked questions about licese plate recognition
Can I change the license plate number later?
I accidentally drove into the wrong parking garage and drove out again straight away, is my license plate still valid for the booking?
Is the license plate recognized even if it is dirty? For example, snow on the license plate?
Is the license plate number listed on the booking confirmation?
What is the advantage of entering my license plate number when booking online?
Do I still need the QR code to enter the parking area if I enter my license plate number?
Frequently asked questions about paying with mobile payment
How does mobile payment work?
What are the advantages of mobile payment?
Do I need an app to use mobile payment?
What payment methods are accepted?
How do I save the receipt?
How long can I access my receipt?
Can I customize the receipt to my company address?
Will I receive a receipt for payment?
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