Since mid-November 2020, Munich Airport has had a new technical innovation to facilitate the travel process. Star Alliance Biometrics is a voluntary Star Alliance product that allows customers to take advantage of facial recognition technology to pass through selected security and boarding gates in a touchless manner. In the near future the range of process points can be gradually expanded – for example to baggage drop-off and business lounges.
How does Star Alliance Biometrics work?
A. When an enrolled customer travels through a participating airport and on a participating airline, Star Alliance Biometrics facial recognition technology matches the customer's live image to the boarding pass information and biometric profile, allowing the customer to effortlessly pass through the enabled touchpoints. At launch, it is available simultaneously at both Frankfurt/Main Airport and Munich Airport when travelling on either Lufthansa or SWISS. eGates that are equipped with biometrics are clearly signed with the Star Alliance Biometrics logo above the gate as well as with floor markings
Any Lufthansa and SWISS Miles & More member can register for Star Alliance Biometrics via the Lufthansa app. After logging into the Lufthansa app, the registration can be started by selecting Star Alliance Biometrics in the main menu of the Lufthansa app. If customers do not yet have a Miles & More account, they can sign up for free. The registration consists of four easy steps - create a PIN and security questions, take a selfie, scan your passport, and provide your consent.